Appointment Making an appointment is easy. Just call or e-mail to find out what days/times are available. Then pick a time and give us your name and phone number. Appointments are scheduled for half an hour. Appointments are 100% free. Even repair consults (for now). Same day appointments are generally available. If you're going to miss an appointment please call and cancel. There is no missed appointment or cancellation charge. If you miss several appointments you may find yourself de-prioritized. Contacting Cascade Guitars: Phone:  206-783-0700 E-mail:  info@cascadeguitars.com On January 15, 2010, we re-opened in our new location. We are not currently offering repair services but plan to offer repair work again soon. For complete details please click here.