International Payment & Shipping
We do offer international shipping to Canada, Australia/New Zealand, most of Europe and many other foriegn countries.
Please contact us with your full address for a price quote.
All international sales and shipments are subject to the following:
- All international payments outside of Canada must be made via money wire (wire transfer). No exceptions. E-mail us for details.
- We are not responsible for duties, tarriffs or other customs fees.
- We will not falsify customs documents. Please don't ask.
- We do not accept returns on international shipments.
- All international shipments will be sent by Federal Express. Fast, reliable and trackable. Fedex costs more than USPS but we insist on the best for our high-end, pro caliber guitars - which is all we sell.
- You may choose shipping insurance if you want. This usually costs more about $15 - $25 extra (USD).
- We are not responsible for damage sustained in transit. We will help you file a claim with the shipper if the parcel is insured.
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Contacting Cascade Guitars:
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On January 15, 2010, we re-opened in our new location. We are not currently offering repair services but plan to offer repair work again soon. For complete details please click here.
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